We are very excited to announce some upcoming changes at Nice Guy Technology! For the past six years we’ve been proudly serving the technology needs of both residential customers and small business clients throughout the Columbus area. As our business has grown, we’ve found it more difficult to keep repair times short and devote enough time to each of you.
We’ve discovered that we are at our best when taking care of our small business clients, and have decided to make this our singular focus moving forward. By dedicating ourselves to serving one group, we can better serve our small business clients through increased remote and onsite support availability and faster response times.
In fact, to better meet the technology needs of our small business clients with multiple computers, we are developing new remote monitoring and management plans with comprehensive support built right in. New options include unlimited remote support, and even unlimited onsite support, all for a predictable monthly cost. This will help us provide you with our true vision as "your tech support department", as well as reduce unpredictable monthly costs due to unexpected support needs.
We will be releasing more information about these plans shortly, but wanted to let you know now about our exciting, new small business focus.
We'll be in touch soon!
Mason & Mary
Decisions can be difficult. Finding your focus can be difficult. For the past three years Nice Guy Technology has been supporting individuals and small businesses with computer repair and technical support. We’ve loved every minute of it and tried to give 100% to all of our wonderful customers! My dad (Mary speaking here) used to affectionately call me a “jack of all trades, master of none”. He used that phrase to help me understand that while I love doing all sorts of things, sometimes it’s even better to hone in on one thing and be really amazing at it.
One thing Mason and I completely agree on (if you know us well at all, you know that’s rare) is that Nice Guy Technology would always do quality work and provide the best customer service. As our business has grown, we’ve found it more difficult to keep repair times short and devote enough time to each of our customers. So, it’s time for us to do the difficult things… make a decision and choose a focus.
As a company, we’ve discovered that we are at our best when taking care of our small business customers. Therefore, we have decided to make this our singular focus moving forward. Throughout this transition, we want to be sure that all of our amazing residential customers are well cared for. In fact, we’ve done the research and found some great, local tech professionals that we’d be happy to recommend for your future computer repair and tech support needs.
Also, please be assured that we’re not going anywhere. If you have questions about work we’ve done for you, or need help with manufacturer hardware warranties, please don’t hesitate to contact us!
Mason & Mary
I'm browsing the internet, minding my own business when a window pops up telling me that my computer is infected. A million thoughts run through my mind. Is this real? Am I truly infected? If I pay the fee will everything be fixed? What is ransomeware anyway?
When in doubt, check it out. If you ever see a strange or threatening pop-up message, give us a call. We're happy to help!
Check out this short video message from Mason (Mr. Nice Guy himself) explaining ransomware and how protect yourself.
Check out our Computer Protection Plans for easy ways to stay up to date, backed up and protected from malware.
Just when we thought spam could only be found in emails and on grocery store shelves, it hits us in the calendar! It's super annoying but harmless enough.
Apple is working on a fix but as of today it hasn't yet been pushed out. In the meantime, if you've gotten some suspiciously strange calendar notifications, we've got a quick video showing you how to get rid of them.
If you have the kind of Spam that you picked up at the grocery store, there's not much we can do to help. ;)