Why Businesses Choose NGT

  • For many IT service providers, security is an afterthought. We have chosen to make security a core part of our business. The security of your business information and your ability to withstand a cyber event are our top priorities. Sixty percent of SMBs are out of business within six months of a cyber attack. We don’t want you to be a statistic.

  • When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. We also offer remote monitoring 24 hours a day 7 days a week to prevent problems before they interfere with your business.

  • Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated team of experts to ensure you get the highest level of support.

  • We’re named Nice Guy Technology for a reason. We won’t try to keep you in the dark or dazzle you with acronyms. We’ll answer every question you have in plain English and make sure you understand what options you have available so you can make decisions based on your priorities and budget – not just because we say so.

  • We require ALL of our staff to complete ongoing training to ensure we are up-to-date on the latest technologies and solutions. You won’t find a better qualified team of professionals anywhere.

  • System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, we schedule this work after hours so there is minimal interruption to your normal business activities.

  • Once we have established a baseline for your computer network; thorough documentation will be done so that problem solving will be more efficient. This documentation includes a logical design of your computer network, important technical support numbers and specific information on everything attached to the network to include computers, servers, firewall, switches and network printers.

  • When something goes wrong with your internet service, phone system, printers or other IT services we’ve got you covered. Even if it’s a service or system provided by another vendor, we’ll help manage and resolve the issue so you don’t have to.