Decisions can be difficult. Finding your focus can be difficult. For the past three years Nice Guy Technology has been supporting individuals and small businesses with computer repair and technical support. We’ve loved every minute of it and tried to give 100% to all of our wonderful customers! My dad (Mary speaking here) used to affectionately call me a “jack of all trades, master of none”. He used that phrase to help me understand that while I love doing all sorts of things, sometimes it’s even better to hone in on one thing and be really amazing at it.
One thing Mason and I completely agree on (if you know us well at all, you know that’s rare) is that Nice Guy Technology would always do quality work and provide the best customer service. As our business has grown, we’ve found it more difficult to keep repair times short and devote enough time to each of our customers. So, it’s time for us to do the difficult things… make a decision and choose a focus.
As a company, we’ve discovered that we are at our best when taking care of our small business customers. Therefore, we have decided to make this our singular focus moving forward. Throughout this transition, we want to be sure that all of our amazing residential customers are well cared for. In fact, we’ve done the research and found some great, local tech professionals that we’d be happy to recommend for your future computer repair and tech support needs.
Also, please be assured that we’re not going anywhere. If you have questions about work we’ve done for you, or need help with manufacturer hardware warranties, please don’t hesitate to contact us!
Mason & Mary