We are very excited to announce some upcoming changes at Nice Guy Technology! For the past six years we’ve been proudly serving the technology needs of both residential customers and small business clients throughout the Columbus area. As our business has grown, we’ve found it more difficult to keep repair times short and devote enough time to each of you.
We’ve discovered that we are at our best when taking care of our small business clients, and have decided to make this our singular focus moving forward. By dedicating ourselves to serving one group, we can better serve our small business clients through increased remote and onsite support availability and faster response times.
In fact, to better meet the technology needs of our small business clients with multiple computers, we are developing new remote monitoring and management plans with comprehensive support built right in. New options include unlimited remote support, and even unlimited onsite support, all for a predictable monthly cost. This will help us provide you with our true vision as "your tech support department", as well as reduce unpredictable monthly costs due to unexpected support needs.
We will be releasing more information about these plans shortly, but wanted to let you know now about our exciting, new small business focus.
We'll be in touch soon!
Mason & Mary